INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How do I place an order on your online store?

To place an order, simply browse through our collection, select the desired dress, choose the appropriate size, and click the "Add to Cart" button. Then, proceed to the checkout page, fill in your shipping details, and make the payment. Once your order is confirmed, we will process it and send you a confirmation email

What payment methods do you accept?

We accept various payment methods, including credit cards (Visa, Mastercard, American Express), debit cards, and PayPal. Select the payment option that suits you best during the checkout process.

How can I return an item?

We understand that sometimes the dress may not be a perfect fit or meet your expectations. We offer a hassle-free return policy within a specified time frame. Please refer to our Returns and Exchanges page on our website for detailed instructions and requirements.

Can I track my order?

Yes, once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment and estimate its delivery date.

Where can I ship my order?

Yes, we are committed to ethical practices and strive to work with suppliers who share our values. We prioritize fair labor practices, sustainable materials, and responsible manufacturing processes to ensure that our dresses are ethically made

INFORMATION ABOUT US

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